Q: My student was in the Health/Counseling Center and I would like to know what services they were seen for.
A: Due to strict confidentiality laws, we are unable to release any information about your student unless we have a release of information form that the student has signed. This form clearly delineates what kind of information can be shared, with whom the information is to be given, and for what purpose. We strictly adhere to confidentiality laws and privacy practices.
Q: What hours are your clinic open?
A: Our reception area is open Monday-Friday from 8-4:30 when classes are in session. During summer session, the reception is open Monday-Friday 8-4 pm.
Medical walk-in appointments are available from 8:30-11:30 am Monday- Friday (hours may vary due to volume demands so it is best to show up early). Scheduled appointments are in the afternoon between 1-3:30 pm.
Counseling appointments are from 9-12 and 1-4 pm, Monday-Friday. We also offer same day 15 minute drop-in appointments if a student needs a consultation to determine further need.
Our counseling staff is available to help students in the case of a crisis and after hours support is available through Campus Safety and Security.
Q: Why can't you see my student right now?
A: While this is a rare occurrence, there are times when the demands for our services may outpace our immediate ability to serve each student. Please encourage your student to arrive early for walk in clinic hours and be sure to maintain scheduled appointments.. Our medical and counseling staff are always assessing for safety and severity of health concern and may need to refer a student to the local Urgent Care at 49 Lawrence Ave or the Emergency Room at 50 Leroy St. Potsdam, NY.
Q: Do you accept insurance at the Health and Counseling Center?
A: We aim to provide free health and counseling services to our students in nearly all cases. All counseling services are 100% free of charge to your student. Certain medical services like administering vaccinations, lab work, or when a student needs to pick up a prescription at a local pharmacy may require insurance information.
Q: What immunizations are required for my student to attend the university?
A: New York state vaccination requirements are to have proof of two MMRs (Measles, Mumps and Rubella) and Meningitis. If your student has not received the Meningitis vaccine, they may sign a waiver saying that they are opting out of the vaccination. In the case of a signed waiver, please be advised that if there is an outbreak on campus, your student will be required to leave until they either receive the vaccination or the outbreak has been controlled and they are cleared back to campus.
Requirements for Clarkson University also include filling out the Tuberculosis Screening form which is a yes/no questionnaire. Depending on the questionnaire answers, there could be an additional blood test (IGRA/Quantenferon Gold test) required.
Q: Can I fax/email their immunizations?
A: Yes. Our fax is (315) 268-6448 or email to firstname.lastname@example.org