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MLA format

 

A short quote is incorporated in the sentence below and identifies the author with a signal phrase. Note the location and content of the citation:

 

As Thomas Friedman concludes, professionals "better be good at the touchy-feely service" (14) skills if they want to meet the challenges of the 21st century.

 

A  short quote is cited within the text below without a signal phrase:

 

Professionals "better be good at the touchy-feely service" (Freidman 14) skills if they want to meet the challenges of the 21st century.

 
A four line or a forty words or more selection is presented in an indented block.  Note the location of the citation:


A discussion with Rao leads Friedman to realize people skills will save a professional's career:

       What you're telling me, I said to Rao, is that ,

       no matter what your profession-doctor, lawyer, architect,

       accountant-if you are an American, you better be good

       at the touchy-feely service stuff, because anything

       that can be digitized can be outsourced to either the smartest

       or the cheapest producer, or both.  (Friedman, 2005, p. 14)

   
MLA citation for a book in the Reference List:


Freidman, Thomas L.  The World Is Flat.  New York: Farrar, Straus and Giroux, 2, 2005.

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