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06-02-2014

Clarkson Inn Again Earns TripAdvisor Certificate of Excellence

For the second consecutive year, the Clarkson Inn in Potsdam, N.Y., has received the TripAdvisor Certificate of Excellence award. The accolade, which honors hospitality excellence, is given only to establishments that consistently achieve outstanding traveler reviews on TripAdvisor.

Clarkson Inn General Manager George Lavigne stands in front of the Inn.Only the top-performing 10 percent of businesses listed on TripAdvisor worldwide receive this prestigious award. Establishments awarded the Certificate of Excellence are located all over the world and represent the upper echelon of businesses listed on the website.

Located at 1 Main St. in Potsdam, the Clarkson Inn is a charming boutique hotel in a Victorian setting on the banks of the Raquette River.

"Our team of associates provides outstanding service to our guests on a daily basis," said Clarkson Inn General Manager George Lavigne. "This award is in recognition of their hard work and total commitment to excellence. As well, I thank all of our guests for showing their appreciation of our hospitality.

"Since its establishment nearly three decades ago, the Clarkson Inn has serviced the needs of the most distinguished travelers with impeccable and beautifully furnished guest rooms, encompassing attention to details, and genuine hospitality."

"TripAdvisor is pleased to honor exceptional hospitality businesses for consistent excellence," said Marc Charron, president of TripAdvisor for Business. "The Certificate of Excellence award gives top performing establishments around the world the recognition they deserve, based on feedback from those who matter most - their customers. From Australia to Zimbabwe, we want to applaud exceptional hospitality businesses for offering TripAdvisor travelers a great customer experience."

When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honorees that takes into account reviews ratings. Businesses must maintain an overall TripAdvisor bubble rating of at least four out of five. Volume and recency of reviews, as well as a business' tenure and popularity ranking are also factored into the algorithm.

TripAdvisor is the world's largest travel site, offering trusted advice from real travelers and a wide variety of travel choices and planning features with seamless links to booking tools. TripAdvisor branded sites make up the largest travel community in the world, reaching nearly 260 million unique monthly visitors, and more than 150 million reviews and opinions covering more than 4 million accommodations, restaurants and attractions. The sites operate in 39 countries worldwide, including China under daodao.com. TripAdvisor also includes TripAdvisor for Business, a dedicated division that provides the tourism industry access to millions of monthly TripAdvisor visitors.

Read more about the Clarkson Inn at http://www.clarksoninn.com .

Clarkson University launches leaders into the global economy. One in five alumni already leads as a CEO, VP or equivalent senior executive of a company. Located just outside the Adirondack Park in Potsdam, N.Y., Clarkson is a nationally recognized research university for undergraduates with select graduate programs in signature areas of academic excellence directed toward the world's pressing issues. Through 50 rigorous programs of study in engineering, business, arts, sciences and health sciences, the entire learning-living community spans boundaries across disciplines, nations and cultures to build powers of observation, challenge the status quo, and connect discovery and engineering innovation with enterprise.

Photo caption: For the second consecutive year, the Clarkson Inn has received the TripAdvisor Certificate of Excellence award. Above, Clarkson Inn General Manager George Lavigne stands in front of the Inn.

[A photograph for media use is available at http://www.clarkson.edu/news/photos/clarkson-inn.jpg .]

[News directors and editors: For more information, contact Michael P. Griffin, director of News & Digital Content Services, at 315-268-6716 or mgriffin@clarkson.edu.]

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